Shipping & Returns

All shipments are payable. These are sent by Correos de Chile or Starken, depending on availability at the time.

We offer free exchanges within 15 days of receiving your order if it has any workmanship or is defective.

Please note the following exceptions to our exchange policy:

  • Discounted items are considered flat sales.
  • Returned items must have no visible signs of wear or use.

To initiate a change, write to us at kyostudio.info@gmail.com indicating:

  • Full name
  • Asked number
  • Reason for change
  • Attach an image with the flaw or damage of the product

We will respond to you as soon as possible!